GATEKEEPERS: HOW YOUR SECURITY, FRONT DESK AND ADMINS DETERMINE YOUR ENROLLMENT NUMBERS
It’s important we note that some offices we esteem less are the main determiners of the school’s fortunes. Further more, the school’s admins, principal, and heads can simply be the reason the school is either growing or losing prospects. Gatekeepers are the employees you have positioned for people to see before they see you or have anything to do with the school. They include the security guards, front desk, receptionist, your secretary, admins, Headteachers, principal, etc.
I’ve seen always that these set of people often determine the fortunes of the school as they’re the faces people contact first. New parents see them first and existing parents would either endure or enjoy them everyday. They may or may not be representing you well, but there’s little you can do about it. If you fail to put your best foot forward, you may never have the second chance to make the first impression.
Make sure they’re not people who take so much pride in bouncing off prospective business links all in the name of protecting your interest and following instructions. Make sure they’re people with little or no personal issues, otherwise, they transfer their aggression always on your prospects and benefactors.
Join me Tomorrow Saturday 6th Feb 2021 as I share 10 secrets that helps your gatekeepers in converting admission prospects into successive enrollment numbers.
Venue: FB LIVE – Right Here on the group
Time: 10 – 11am